Collect and Record Information Queries and Requests

Learn to collect, record, and present customer information accurately and efficiently.

Course Overview

In this course, students will learn how to collect customer details, needs, and expectations effectively. They will understand how to record information in company-specific formats and timeframes. The course will teach them to process and present the information according to organizational policies. Students will analyze collected data to draw valid conclusions and ensure consistency with the purpose of their tasks. The course also emphasizes the importance of accuracy and quality in information collection to meet business objectives.

Course Content

Expand All

About Instructor

Not Enrolled

Course Includes

  • 3 Modules
  • 29 Lessons
  • 3 Quizzes