Course Overview
In this course, students will understand the essential role of minute-taking in meetings. They will develop key skills, including listening, critical thinking, and organization. The course teaches how to prepare minutes for formal, semi-formal, and action-focused meetings. Students will gain the ability to manage complaints and effectively address challenges faced by minute-takers. Additionally, they will learn to maintain a minute book and apply the best techniques for clear, accurate minutes.
Course Content
About Instructor
