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Selling Smarter provides students with a comprehensive overview of the knowledge and skills need to ensure the viability of businesses in today's world. The course material applies equally to product and service-based enterprises.
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This course will help call centre agents learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard.
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After this course you will understand your role as a minute-taker and the best techniques for producing minutes that include all the essential information needed.
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This course is about working to the best of your abilities, and encouraging the best in those who work with you, or for you.
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This course will lead participants through thinking, planning, and taking action on the things they really want. They will learn ways to ensure that they get where they want to go in life.
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The goal of this course is to help you understand the impact your communication skills have on other people. You will also explore how improving these skills can make it easier for you to get along in the workplace, and in life.