Collect and Record Information Queries and Requests

In this course, students will learn how to effectively collect customer details, needs, and expectations. They will understand how to record information in company-specific formats and timeframes. The course will teach them to process and present the information according to organizational policies. Students will analyze collected data to draw valid conclusions and ensure consistency with the purpose of their tasks. The course also emphasizes the importance of accuracy and quality in information collection to meet business objectives.